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Noticeboard

Friends and Family Test

Would you recommend us to your friends and family? and are you happy with the services? Click on the Friends and Family Test on the right hand side.

PPG You said, We did

We now have a you said, we did progress report based on the results from our PPG. Click the Group Results tab from here

Online Appointments

Now you can book some appointments online!
See the latest news section for more details.

Online Prescriptions

Now you can request your repeat prescriptions online!
See the latest news section for more details.

SMS Appointment Reminders

With your consent, we can text you (free) a confirmation of your appointment and a reminder message a day before.
See the latest news section for more details.

Self Check-In Board

The new self check-in screen has arrived and is up and running. So avoid the queue and try it out when arriving for an appointment. It is simple to use but please ask at reception if you need any help

Patient Participation Group

 Thanks to all those who signed up to our Patient Group. We are currently running this year's major patient questionnaire and will share the results in mid-october. Please look out for further information in the "Latest News" section. We always welcome new members so please go to the Patient Group page if you would like to join.

New Enhanced Sharing Model

Important information about your patient records held at this service

Patient choice regarding sharing of health records

Electronic records are kept in all the places where you receive healthcare. Often, NHS Care Services can usually only share information from those records by letter email, fax or phone. At times, this can slow down your treatment and mean information is hard to access.

This service uses a secure computer system that allows the sharing of full electronic records across different NHS Care Services. This form is not about your Summary Care Record (SCR), it is asking your sharing preferences regarding your full detailed electronic record.

We are telling you about this, as you have a choice to make. You can choose to share or not to share your full electronic record with other NHS Care Services where you are treated and whether we can view records held by those other services.

If you choose to make your record shareable, the shareable record is only viewable by units who register and are treating you, by staff with appropriate smartcard access roles and if you consent for them to view the shared record.  All record accesses are recorded and auditable. You can also ask for part of your record to be made private – not shareable.

For further detailed information on how the record sharing works in our system please read the TPP Patient leaflet (you will need Adobe Reader installed to read it).

You can also visit the NHS Care Records website or download the NHS Care Record Guarantee for more information on how the NHS looks after patient records.

You have two choices:

1 Sharing Out – This controls whether your full electronic patient record can be shared with other NHS Care Services where you are treated.  Let us know if your records should be Shareable or Not Shareable

2 Sharing In – This controls whether you agree for this service to view information you’ve agreed to share at other NHS Care Services.  Let us know if we can view your shared record from elsewhere or if you do not want it to be viewable to us.

Please let us know your choices. You can change your mind at any time by informing us.

In the event of an emergency:

In certain circumstances, such as if you are unconscious or there is a court order, healthcare staff may look at your record without asking you. If they have to do this, a note will be made on your record. If we share information without your permission, we will make sure that we keep to the Data Protection Act 1998, the NHS confidentiality code of practice and other national guidelines on best practice.



 
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