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Patient participation group

The aims of the patient participation group

We have gathered enthusiastic patient representatives. These include young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

We are still taking on new recruits but if the numbers get too large then we may have to limit this so it doesn't become unworkable, whilst still representing a good spectrum of patients.

  • To offer opinions in a constructive manner and to put forward ideas on behalf of other patients.
  • To improve the provision of health care.
  • To improve communication between surgery, patients and the wider community about matters concerning the surgery and health in general.
  • To provide assistance in development of new services.
  • To encourage a spirit of self help and support amongst patients to improve their health and social care.

Terms of reference

Please see below our Patient Group terms of reference which outlines the aims, objective of our group. Also detailed is how our PPG is structured.

Terms of reference document

Next Face to face meeting

The next Face to Face meeting is:

  • Thursday 12th March 2025, 2:30-3:30pm

The patient group organisers are:
Dr Drinkwater and David Whitfield

You said, We did, Did you know?

You said We did, did you know?
It would be great to see Doctors working schedules on the website for daily availability The Doctors working days are now on our practice website for each day alongside their gender.
I book online but the appointments just go within minutes. We have significantly increased our number of online appointments which get released at 8am, across the full day every day with all clinicians.
I am concerned vulnerable people who dont have online access have zero chance of getting a same day appointment About half of the Doctors appointments are not available through the NHS App each day. This reserves plenty of appointments for patients calling us wanting an appointment. 
When you phone at 8am, im always number 10-20 in the queue. So I hang up and dont try anymore. Book online! - This cuts out ringing us at 8am. Also there are roughly between 90-100 Doctors appointments available per day, ringing before 9:30am you more than likely will be able to get an appointment on the day. There is also the queue buster call back function on our phone system. Our phone system will contact you when you are queue position 1.

 

Page last reviewed: 19 January 2026
Page created: 01 October 2024